Returns & Exchanges
At Crusty Games, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn apparel.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
Ship It Back
Drop off your package at any authorized carrier location and keep the tracking receipt for your records.
Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing